Information you provide
This policy covers the public Star Gleam FZCO website. You can browse the website without creating an account. If you contact us by telephone, email or WhatsApp, you may provide your name, contact details and the information included in your enquiry.
The contact form sends your name, email address, phone number and message to Star Gleam through the Chirayu Software enquiry service. The recipient is pradeepoulkar@gmail.com. You can also contact us directly by email, telephone or WhatsApp.
How information is used
Information you send is used to respond to your enquiry and communicate with you about your requirements. Please include only information needed for your enquiry. Do not send passwords, payment card details or identity documents through the public contact form.
External services
The website includes an economic calendar from Investing.com and a Google Maps location embed. When these embedded services load, the providers receive connection information such as your IP address and browser details and may use their own cookies. Their privacy policies govern their handling of that information.
Contact form submissions are processed by email.chirayusoft.com to route your enquiry to Star Gleam. The enquiry service receives the details you submit and ordinary connection information. If live market or announcement services are connected, your browser requests data from the configured service providers. Those providers receive ordinary connection information. Prices are displayed for information and do not constitute a transaction.
Cookies and storage
The website’s own code does not set advertising cookies, use analytics, or store enquiry form details in browser storage. On the Live Rates page, public market-service configuration is saved in localStorage for compatibility with the supplied feed. This configuration contains service names, templates, hosts and ports, not account credentials or enquiry details. External embeds and the eventual hosting provider may process technical information under their own policies.
Security and retention
Information sent through email, telephone or WhatsApp is handled within those communication channels. For questions about the information held in relation to your enquiry, including correction or deletion requests, contact Star Gleam using the details below.
Contact about privacy
Star Gleam FZCO
Platinum Tower, Cluster I, 36th floor, Office 3603, JLT, Dubai, UAE.
Email: info.stargleamfzco@gmail.com
Telephone: +971 4280 7813
This policy describes the current website. It should be updated if the website’s services or handling of information changes.